Bonrush Casino Terms of Use

This page sets out the terms and conditions that govern use of the Bonrush online casino platform. It explains the relationship between us and our users, the rules that apply to accounts and activity on the site, and the basic procedures we follow for promotions, payments and disputes. By using the site you accept these terms and any specific rules published for individual promotions or features.

Account responsibilities

Customers are responsible for keeping their account details secure. You must provide accurate personal information when registering and keep your contact details up to date. Accounts are for single users only - we may close or suspend accounts where multiple profiles or shared access is detected. You must not allow another person to use your account or credentials.

We may require identity and address verification before allowing deposits, gameplay or withdrawals. If requested, you must supply acceptable documents promptly. We may place limits on accounts or suspend access where we suspect fraud, money laundering, bonus abuse or other breaches of these terms.

Eligibility requirements

Access to Bonrush is restricted to persons who meet legal and regulatory requirements for online gambling in their jurisdiction. You must be of legal gambling age in your country of residence to register. Some territories are excluded from our services; if your residence is restricted you will not be able to open an account or claim promotions.

Acceptable platform use

Users must not use the site for unlawful activities, to attempt to manipulate games or to exploit software faults. Automated play, collusion, chargebacks and other abusive behaviours are prohibited. We expect players to act fairly and to comply with any reasonable instructions from our security and compliance teams.

We encourage responsible play. Tools such as deposit limits, time-outs and self-exclusion are available and should be used if gambling causes concern.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms that apply in addition to these general rules. Most offers require an opt-in and carry wagering requirements, game restrictions and maximum bet limits while a bonus is active. Bonus funds are typically not withdrawable until wagering conditions are met. Only one active bonus may apply unless a promotion states otherwise. We reserve the right to withhold, reclaim or cancel any bonus where abuse or breach of terms is suspected.

Deposits and withdrawals

We support a range of payment methods. Deposits are usually credited instantly, while withdrawals are processed subject to verification and our anti-fraud checks. Withdrawals will be returned to the original payment method where possible. We may set deposit and withdrawal limits and apply checks before releasing funds. Any network or provider fees are the responsibility of the payer unless stated otherwise.

Verification checks

Before approving a withdrawal we may ask for documentation to confirm identity, address and ownership of payment methods. Failure to provide required documents may delay or prevent withdrawal of funds.

Dispute resolution

If you have a complaint please contact our support team via [email protected]. We will investigate and respond to complaints in a timely and transparent manner. If an issue cannot be resolved informally, you may pursue formal dispute routes available under applicable law.

Updates to terms and conditions

We may update these terms from time to time. We will publish revised terms on the site and, where appropriate, notify registered customers. Continued use of the service after changes are published constitutes acceptance of the updated terms, so please review them regularly.