These Terms and Conditions set out the rules that govern your use of the Bonrush platform and describe the relationship between us and our users. We explain account obligations, eligibility, acceptable use, how promotions are managed, and practical points on deposits, withdrawals and dispute handling. Please read these terms carefully before registering or placing wagers; by using our services you accept and agree to them.
You are responsible for maintaining the confidentiality of your account login and for all activity that occurs under your account. We require accurate, up-to-date personal information and you must notify us if any details change. Account verification may be requested at any time and will be required before deposits are accepted or withdrawals are processed. We may suspend, restrict or close accounts where we reasonably suspect fraud, money laundering, abuse of bonuses or breach of these terms.
To use our services you must be at least 18 years old and legally permitted to gamble in your jurisdiction. Only one account is allowed per person, household, device or IP address unless we state otherwise. We reserve the right to restrict registrations from certain countries or regions and to refuse service where local law or internal policy prevents lawful operation.
Users must not use the platform for unlawful activity, to attempt to manipulate games or to exploit errors in software or promotions. Any collusion, use of bots, multi-accounting or chargeback activity is prohibited. We may take investigative steps, retain records and take enforcement action including confiscation of funds where misuse is detected. You must comply with any reasonable request for information during such investigations.
Promotional offers are subject to specific terms which are available on the promotions page. Unless stated otherwise, bonuses carry wagering or turnover requirements and game restrictions that must be met before withdrawing bonus funds or related winnings. Only one promotional bonus may be active at a time unless explicitly permitted. We reserve the right to amend, cancel or withdraw offers where we reasonably suspect abuse or error.
Deposit and withdrawal options, minimums and processing times are shown in the cashier. We only pay withdrawals to verified account holders and may ask for documentation to complete identity and payment checks. Withdrawal limits may apply and may be varied for security or regulatory reasons. We aim to process valid withdrawal requests promptly but certain checks may delay payment until verification is complete.
If you have a complaint about your account, a transaction or a game outcome, please contact our support team in the first instance. We will investigate and aim to resolve disputes promptly and fairly. If the matter cannot be resolved internally, we will advise you of further steps or independent bodies that may be available, depending on your jurisdiction.
We may update these terms from time to time. Material changes will be notified to registered users by email or via the platform. Continued use of the service after changes are published constitutes acceptance of the updated terms. It is your responsibility to review the terms periodically.
