At Bonrush we take responsible gambling seriously. We want players to enjoy their time responsibly and to keep control of their play. This page explains the protections and tools we provide, how to set limits, and where to go for extra support if gambling is becoming a problem.
We promote safer play by encouraging sensible limits, clear information, and timely interventions where needed. We require age verification and identity checks to keep under‑18s off the site, and we monitor activity to spot patterns that may indicate harm. Where concerns arise, we will contact the player and, where appropriate, apply additional controls.
We offer a suite of account tools designed to help you manage how you play. These include deposit limits, loss controls, session timers and reality checks. You can change many settings yourself in Account Settings, or contact our support team for help. Changes may take effect immediately or after a short processing period for security reasons.
Players can set daily, weekly or monthly deposit limits to control spending. Limits can be increased or decreased at any time, though requests to raise limits may be subject to a short delay. We recommend choosing limits that reflect your personal budget and reviewing them regularly.
Loss limits allow you to cap how much you can lose over a set period. Time limits and session reminders help prevent extended play by notifying you after a set session length or number of games. If you feel play is getting out of hand, use these tools to pause activity and take a break.
If you need a longer break, you can request a temporary time-out or full self-exclusion. Self-exclusion prevents you from accessing gambling services for the chosen period and can be arranged through your account or by contacting support at [email protected]. For UK players, national schemes such as GAMSTOP offer site-wide self-exclusion across participating operators.
Watch for warning signs such as chasing losses, playing for longer than intended, borrowing money to play, neglecting work or family, or hiding gambling activity. If you notice these signs in yourself or someone close to you, act early and use the available tools.
Set a budget before you play and stick to it, use deposit and loss limits, take regular breaks, avoid gambling when upset or under the influence, and log out when you need to reset. Treat gambling as a form of entertainment rather than a way to make money.
If you need specialist support, organisations such as GamCare, GambleAware and Samaritans provide confidential advice, counselling and practical help for people harmed by gambling. For UK-wide self-exclusion, GAMSTOP is a recognised option. If you need assistance with your Bonrush account or to request limits or exclusion, contact [email protected].
